In general, please always respond to or contact your driver by call or text prior to walking out of any terminals. This helps make your pickup experience as smooth as possible.

Boston Logan International Airport

Terminal A

  1. To exit the terminal, please use door marked A102 from baggage claim.
  2. Use the crosswalk to walk out to the Limo area.
  3. Your driver will monitor your flight and send a text when you have arrived; please reply by text or call if needed and inform the driver if you have checked luggage.

Terminal B

  1. To exit the terminal, please use door marked B101 or B113 (whichever is closer to you) and use the crosswalk to walk to Limo garage.
  2. Your driver will monitor your flight and send a text when you have arrived; please reply by text or call if needed and inform the driver if you have checked luggage.

Terminal C

  1. All Limo pickups are on Departure level, NOT arrivals.
  2. If you have checked bags, you will need to collect bags, and then come up one level to exit terminal from any exit door, and walk across to the outermost curb/Limo pickup area.
  3. Your driver will monitor your flight and send a text when you have arrived; please reply by text or call if needed and inform the driver if you have checked luggage.

Terminal E

  1. After exiting customs, please walk to door marked E104 from within the terminal. Use this terminal door to exit and use the crosswalk to get to Limo area.
  2. Your driver will monitor your flight and send a text when you have arrived; please reply by text or call when you have cleared customs.
  3. Term E Limo area can get very congested; there is a fifteen minute time limit for pickups. It is important that if you do not know your driver from the past, that you get in touch with him/her prior to exiting the terminal.

**Please note that at Boston Logan Airport, there is a security wait time restriction for black car service at all terminals. It is important that you notify your driver if you have checked bag/s or not. This determines when the car will pull into the terminal limo area by estimating when you would walk out and be within the airport pickup time restriction wait window for black cars.

All other airports and stations

Your driver will contact you when your flight arrives. Please call or text them before leaving the terminal for specific pick up instructions.

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